Information Systems Manager with 11 years of experience managing medium size enterprise computing, network and voice infrastructure consisting of 19 offices throughout the United States. While in the U.S. Navy, was a part of a small team of 25 highly team and excellence oriented individuals and presented technical and medical training to groups of up to 3,000 individuals. Speak, read, and write fluent German and English.

Technical Experience 

  • 11 years of Microsoft (MS) Server 2000 – 2008 domain administration of up to 16 DC and member servers.
  • 11 years of experience troubleshooting up to 400 Windows workstations and 20 servers via remote services and phone support
  • 13 years maintaining hardware configurations consisting of Dell, HP, Watchguard, McAfee, and other vendor hardware.
  • 8 years deploying and managing BST Enterprise, which consists of IIS, MS SQL Server, and Crystal Reports
  • 8 years of deploying, managing and troubleshooting MDaemon server which provides email services to up to 230 employees and various devices
  • 8 years managing and troubleshooting WAN infrastructure consisting of a variety service providers and networking technologies
  • 8 years of implementing and maintaining Toshiba CIX/CTX670 phone systems, including VoIP connectivity and Stratagy voicemail systems
  • 8 years of installing and administering Watchguard X and XTM series firewalls using Watchguard System Management software
  • 10 years using, administering and troubleshooting MS Office Professional 2000 - 2013
  • 10 years of experience using XTHML and CSS2 to produce strict web pages; 4 years working with Joomla


Associate of Science in Computer Information Technology

Santa Fe College, Gainesville, Florida

Completed August 2006

  • Information Technology Management Certificate
  • Information Technology Analysis Certification
  • Information Technology Support Certification
  • Cisco Networking Academy Certificate


  • CCNA 1 & 2
  • Microsoft 2000 Professional/Server
  • Operating Systems Management
  • Database Management Systems
  • PC Systems Management
  • Professional Development for IT
  • Microcomputer Architecture 1 & 2
  • Internet Technologies
  • Web Authoring 1
  • Intro to Networking


  • Microsoft Office Professional
  • Microsoft Windows 2000/XP/7/8 Pro
  • MDaemon Messaging Server
  • MailStore Archiving Server
  • Watchguard System Management
  • Watchguard Dimension Server
  • Dell, HP, Watchguard network hardware
  • Adobe software products
  • Dell Computing Hardware
  • HP Design, Office and LaserJet printing devices
  • Joomla CMS
  • XHTML and CSS2
  • BST Enterprise
  • WS FTP Server
  • Symantec Backup Exec
  • Microsoft SQL management


Information Systems Manager

Environmental Consulting & Technology, Inc.

July 2006 - Present

  • Managed all IT related aspects of a medium enterprise network consisting 20 servers and 240 client machines, used by 230 employees located in 19 offices throughout the United States.
  • Maintained a Wide Area Network (WAN) connecting 14 offices, 3 executive suites and 3 small home offices and all devices connecting to the network.
  • Deployed MS Server 2003/2008 domain within the company to better manage policies and reduce overhead in manually having to update other office servers, MDaemon server (email), MailStore server (email archiving), BST Enterprise and test server (accounting system).
  • Implemented newer and faster email archiving system (MailStore) reducing the need for remote support on PST management.
  • Deployed new web-based FTP server to make it easier for clients to share project related data with employees.
  • Handled the entire IT environment ranging from WAN/LAN, servers, clients, troubleshooting, network security, phone systems and service, end-user technical support, purchasing, inventory and software management.
  • Interfaced with various service providers and hardware vendors to open/move new offices in remote areas in an expedient and cost-efficient manner.
  • Advised upper management on changes within the IT infrastructure and its policies.

Systems Administrator/Office Automation Specialist II

Department of OBGYN at Shands / Florida Department of Health

February 2004 - July 2006

  • Maintained and supported a Wide Area Network covering 11 counties ensuring consistent uptime of the WAN
  • Managed and serviced various File, Print, and DHCP servers using the Microsoft Server 2000 and 2003 Operating System
  • Managed and created Public, Intranet, and Microsoft Sharepoint websites for the Alachua and Columbia County Health Departments improving the centralization of documents and transfer of information
  • Installed, troubleshot and successfully resolved incidents with applications ranging from standard Microsoft Products, TN3270 Software, GIS Applications, and the FDOH Health Care Medical System
  • Provided Tier 2 and 3 technical support for approximately 500 individuals using remote desktop software, phone support, and scheduled site visits
  • Configured and installed computer peripherals from hardware vendors such as Dell, HP, Nortel, 3Com, and Intel
  • Planned and created GIS/PDA application for the DOH Epidemiology Disaster Strike Teams for improved data collection in the event of endemic or epidemic outbreaks for the State. Provided technical support for the North Central Florida WIC Program covering 15 offices in over 12 counties
  • On-call 24/7 computer support
  • Staffed shelters during Hurricane Dennis and Francis

Hospital Corpsman 3rd Class (E–4/FMF)

United States Navy

July 1993 - January 1998

  • Extensive experience in Navy and Marine Corps health systems and practices including Lab, X-Ray, Inpatient & Outpatient care, Emergency Medicine, Field Trauma Management, and Advanced Airway Management
  • Supervised and led groups of approximately 20 personnel during routine military exercises
  • Conducted training sessions for over 3000 Marines and Sailors in preventative medicine
  • Successfully planned, documented, and executed various health care objectives including medical record reviews, providing immunizations for over 3000 military personnel and field medical care procedures during special operations
  • Received numerous commendations and recognition for superior work ethic, initiative, dependability and the commitment to teamwork